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How z790 Handles Your Personal Data

This Privacy Policy sets out exactly what personal data z790 collects when you open an account, make deposits via UPI, Paytm or PhonePe, or contact our support team…

Data collected only as neededUPI & Paytm transaction privacyNo sale of personal dataClear data retention periodsDirect access request process

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What This Policy Covers and Where It Applies

z790 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

z790 operates this Privacy Policy for accounts accessible where local law permits. We collect the data you provide at registration — name, email, mobile number — plus transactional data generated when you deposit or withdraw through UPI, Paytm or PhonePe. Device identifiers, IP addresses and session

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logs are captured automatically to keep your account secure and to detect unauthorised access. We do not collect any data we do not need, and we do not sell or rent your personal information to third-party marketing companies. Data shared with payment processors such as UPI
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networks or Paytm is limited strictly to what is required to complete your transaction. This Policy is governed by applicable Indian data-protection law, and your rights under that law are described in the sections below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct inaccurate details, or raise a concern about how we process your information, the channels below connect you directly to our privacy team. We aim to respond to all data-related requests within seven working days of receipt.

Team online

Email Privacy Team

Send your data request or concern to our dedicated privacy address. Include your registered mobile number so we can locate your account and respond accurately within seven working days.

Live Chat Support

Open the chat window on z790 and select the Privacy or Account category. Our agents can log a formal data request on your behalf and give you a reference number to track progress.

In-Account Help Centre

Log in, head to Settings, then Help Centre and choose Data and Privacy. From there you can submit a structured request form that routes directly to the privacy team without any delay.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Protecting the data you share with us is an operational priority, not an afterthought. Below are the six concrete practices that govern how your information is handled from the moment you open…

Encrypted Data Storage

All personal data — including your name, mobile number and UPI-linked account details — is stored using AES-256 encryption at rest. Access is restricted to authorised personnel through role-based controls and logged audit trails.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on your device. You can manage cookie preferences in your browser settings at any time without losing your account data.

Account Security Measures

Two-factor authentication via your registered Indian mobile number is available on every account. Suspicious login attempts from unrecognised devices trigger an automatic hold and an SMS alert to your number before access is granted.

Data Retention Schedule

Transaction records, including Paytm and PhonePe deposit logs, are retained for the period required under applicable Indian financial regulations. Account profile data is deleted within 30 days of a confirmed account closure request.

Third-Party Data Sharing

We share data with payment processors only to the extent needed to clear your deposit or process your withdrawal. No personal data is passed to advertisers, data brokers or marketing platforms under any circumstances.

How to Request Changes

You can correct, update or request deletion of your personal data by contacting us through any channel listed in the section above. We verify your identity before acting on any request to prevent unauthorised changes to your account.

Your Privacy Questions Answered

These questions cover the rights you hold over your personal data on z790, how to exercise those rights, and what happens to your information at each stage of your account lifecycle.

We collect your name, email address, mobile number and date of birth at registration. When you transact via UPI, Paytm or PhonePe, we also record the transaction amount, timestamp and masked payment identifier needed to process or reverse the payment.

Yes. Payment data is encrypted in transit using TLS 1.3 and stored at rest using AES-256 encryption. We never store your full UPI VPA or Paytm PIN — only the masked reference required for transaction verification and dispute resolution.

You can request a full data export at any time through the in-account Help Centre or by emailing our privacy team. We verify your identity, then deliver a structured file of your account and transaction history within seven working days.

Submit a closure and deletion request via Live Chat or the Help Centre. Once identity is confirmed and any pending withdrawals are settled, we delete your profile data within 30 days and retain only the transaction records required under Indian financial regulations.

We share data with payment processors — UPI networks, Paytm, PhonePe — only to the extent required to complete your transactions. We do not sell, rent or pass your personal information to advertisers, data aggregators or any unrelated third parties.

We use essential session cookies to keep you logged in and optional analytics cookies to measure page performance. You can disable analytics cookies in your browser settings at any time; doing so does not affect your account access or transaction capability.

Raise a formal concern through our Live Chat privacy category or email the privacy team directly. We acknowledge all data complaints within two working days and aim to resolve them fully within 14 days, keeping you updated throughout the process.

How z790 Handles Your Personal Data

Reach Us About Your Data

Email Privacy Team

Live Chat Support

In-Account Help Centre

How We Protect and Manage Your Information

Encrypted Data Storage

Cookie Policy

Account Security Measures

Data Retention Schedule

Third-Party Data Sharing

How to Request Changes

Your Privacy Questions Answered

01 What personal data does z790 collect when I open an account?

02 Is my UPI or Paytm payment data stored securely?

03 Can I request a copy of all the data z790 holds about me?

04 How do I ask z790 to delete my account and personal data?

05 Does z790 share my data with any third parties?

06 What cookies does z790 use and can I turn them off?

07 Who do I contact if I believe my data has been handled incorrectly?

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